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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Gonzalez

Victoria Gonzalez

May 4, 2026

5  out of  5
rating by Victoria Gonzalez
"I’ve been with Joe for about 12 years (which is crazy to even say), and he’s been amazing from day one. He’s super quick to respond, always efficient, and just easy to work with overall. He doesn’t just throw policies at you, he actually explains everything, walks you through your options, and helps you figure out what’s best. He’s always looking for the best rate and makes the whole process fast and stress free. I never have to chase him down or wonder what’s going on. Highly recommend Joe if you want someone reliable who actually cares."
We responded:
"Thanks Victoria! Appreciate the review and we appreciate you and your business. - Joe "
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Kevin McClellan

April 3, 2026

5  out of  5
rating by Kevin McClellan
"I had a great experience working with Joe. From the start, he was professional, responsive, and easy to work with. He took the time to explain all of my options clearly and helped me find the right coverage without any pressure. Anytime I’ve had a question or needed to make a change, Joe has been quick to respond and genuinely helpful. It’s clear he cares about his clients and goes the extra mile to make sure everything is handled smoothly. Highly recommend Joe if you’re looking for someone reliable and straightforward to work with!"
We responded:
"Thanks Kevin! Appreciate the kind words! "
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Daniel Shaykevich

April 3, 2026

5  out of  5
rating by Daniel Shaykevich
"I highly recommended Joe and his team for all your insurance needs. Friendly and knowledgeable staff who take care of customers at an exceptional level."
We responded:
"Thanks Dan! "
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Nathaly

March 21, 2025

5  out of  5
rating by Nathaly
"Amazing Agent! Always answers calls and always happy to help! 😁"
We responded:
"Thanks for the kind words Nathaly! We appreciate you! "
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Tom Cimino

March 20, 2025

1  out of  5
rating by Tom Cimino
"Continually calls with unsolicited offers"
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Jimmy De Luna

December 31, 2024

5  out of  5
rating by Jimmy De Luna
"Best experience our family has had in a Long time. We work so hard to get our home and cars and being able to have them protected was very important to us. By chance Joe gave me a call and after talking for a while we were confident enough to switch our entire home and vehicles over to him. Little did we know we were not being fully protected from our previous insurance company. And now my wife and I can rest easier knowing Joe and State Farm is taking care of us."
We responded:
"Thanks Jimmy! We are always here if you need us. Appreciate you and your families business. "
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Irvin Kennedy

April 12, 2024

5  out of  5
rating by Irvin Kennedy
"So far so good . Time will tell."
We responded:
"Thanks for the review Irvin! We are here to help! "
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Nathan Boyer

August 7, 2023

5  out of  5
rating by Nathan Boyer
"Joe Labella Jr. is a great, down to earth guy. The policies are great and his staff have helped me tremendously stay up to date with everything that’s going on with my insurance. Highly recommend!!"
We responded:
"Thanks Nathan! We appreciate you!"
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Jenna Roberson

January 9, 2023

5  out of  5
rating by Jenna Roberson
"Great customer service, and helped me save over $1,800 dollars on auto and home insurance!"
We responded:
"Thanks Jenna! Glad we were able to save!"
Profile photo of Ken Swiatkowski

Ken Swiatkowski

December 5, 2022

5  out of  5
rating by Ken Swiatkowski
"I have been a satisfied customer of Joe's for over 30 years. I began with Joe when I first got my driver's license and he continues to look out for my family today. Whenever we needed to file a claim or start up a new policy, Joe and his team were responsive and thorough. I rest easy at night knowing he has us covered."
We responded:
"We appreciate you and your business Ken! "
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Danny Hurtado

July 27, 2022

5  out of  5
rating by Danny Hurtado
"Best State Farm agent in Northwest Indiana. Got me a great auto and home insurance rate."
We responded:
"Thanks Danny!"
Profile photo of Kylie Bechely

Kylie Bechely

July 26, 2022

5  out of  5
rating by Kylie Bechely
"Joe is a a fantastic insurance agent! He is always makes himself available and is very approachable. Great service and highly recommend!"
We responded:
"We appreciate you Kylie! Thank you! "
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Stephen Lowe

July 26, 2022

5  out of  5
rating by Stephen Lowe
"Outstanding service"
We responded:
"Thanks for the review Steve!"
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Steve Gill

July 26, 2022

5  out of  5
rating by Steve Gill
"The knowledge and professionalism of Joe and his team is unmatched. Never felt more comfortable with an insurance agency in all my years!"
We responded:
"Appreciate you and your business Steve! "
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Amanda M

October 26, 2021

5  out of  5
rating by Amanda M
"Received great service from this location. The staff is super friendly too!"
We responded:
"Thanks Amanda! "
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Kathleen Smitley

October 21, 2021

5  out of  5
rating by Kathleen Smitley
"Joe was able to sign me up for auto insurance after my previous insurance company made a big mistake. He also saved me money on my auto insurance premiums. I can highly recommend Joe and his team!"
We responded:
"Thanks Kathleen! We were glad we were able to help, and put more money back into your pocket! - Joe"
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Alex Gesiakowski

June 11, 2021

5  out of  5
rating by Alex Gesiakowski
"Joe and his team are the best! Both professional and friendly, couldn’t ask for better service!"
We responded:
"Thanks Alex! We appreciate you! - Joe"
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Jason Short

February 10, 2021

5  out of  5
rating by Jason Short
"Great insurance agent."
We responded:
"Thanks Jason! - Joe"
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Carmen Olavarria

December 20, 2020

5  out of  5
rating by Carmen Olavarria
"This agent and staff treat you like family.. I couldn't ask for anything more better. Excellent customer service, highly, highly recommended."
We responded:
"Thanks Carmen! We are happy to have you apart of our State Farm Family! - Joe"
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Nicolas Martinez

June 4, 2020

5  out of  5
rating by Nicolas Martinez
"Great environment super helpful and saved me loads of money on my insurance!"
We responded:
"Thanks for the review Nicolas! We appreciate you!"
Profile photo of Eddo V (GeekSquad)

Eddo V (GeekSquad)

May 28, 2020

5  out of  5
rating by Eddo V (GeekSquad)
"We had to find a new Start Farm Rep after our former rep retired. We wanted someone closer to home and found Joe LaBella. He has been great from the first time we met with him. He is not pushy or always trying to sell you extra insurance or increase what you have. He as been great working with us and my daughter with claim questions after a recent storm. I highly recommend him - we are happy we chose Joe for our new S.F. Rep."
We responded:
"We are so happy you guys went with our office! If there is anything you ever need just give us a call! We appreciate you and your business! Thanks! - Joe"
Profile photo of Diane Gralewski

Diane Gralewski

March 12, 2020

5  out of  5
rating by Diane Gralewski
"Joe LaBella and staff were very helpful, courteous, and economical. We are getting better coverage for less cost. The customer service is exceptional. I am sorry that we stayed with Allstaye as long as we did."
We responded:
"Thank you Diane for making the switch! Welcome to the State Farm Family, and we hope to help you for many years to come! - Joe"
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Mike Larson

January 23, 2020

5  out of  5
rating by Mike Larson
"A client for less than 2 years but Joe and his family's decades of experience will keep me a client forever. I unfortunately had an accident right when I joined but Joe made the process effortless on my side. Everything was done professionally and I had no worries. Great job Joe!"
We responded:
"Mike thank you for the review! We appreciate your business! - Joe"
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Tony Mitidiero

January 2, 2020

5  out of  5
rating by Tony Mitidiero
"Joe is a fantastic insurance agent who is passionate about his work and helping his clients. Very easy to talk to, knowledgeable, and only a phone call away. You can count on Joe."
We responded:
"Tony thank you for the review! Hope to see you soon! - Joe"
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Erin Carroll

November 15, 2019

5  out of  5
rating by Erin Carroll
"From the warm office welcomes and courtesy calendars to overall support and service, Joe LaBella and his team always value my business! They're quick to answer my questions and help life go right."
We responded:
"Erin you are welcome in the office anytime! Hope to see you soon! - Joe"